Public Sector
Robert Price Builders' Merchants can deliver bespoke solutions for the provision of all construction material to the Public Sector and its partners in the South Wales area.
Collaborative Working
Robert Price Builders' Merchants have in-depth experience of collaborative working with customers in both the private and the public sector. We firmly believe that working in partnership with a customer is the best way to ensure effective management of an account, working closely with all stakeholders to develop long and mutually rewarding relationships.
Our aim is to understand the genuine needs of the customer and working together with that customer, to find the best way to meet those needs. If we can achieve this, we know that we can bring continuous improvement to the supply process, bringing improved efficiency and best value for both parties.
Stock
|
|
Robert Price have been supplying building materials to Welsh councils for over 50 years. The stock profiles in our branches have developed over time to reflect the trends and requirements of the local housing stock. Working with our customers, we are pleased to review our stock profiles as necessary to ensure that we can consistently provide the right materials to the right place at the right time. By collaborating on specifications, we can help ensure a continuity of materials benefiting future maintenance and repairs.
We can supply materials fully compliant with the Welsh Housing Quality Standard, and to meet all evels of the Code for Sustainable Homes and EcoHomes XB.
|
Supply
Robert Price can supply materials in a number of ways, depending on the requirements of each specific contract or site.
|
Plot Lot Deliveries Where customers' material storage facilities are minimal, Robert Price offer plot lot deliveries to site. Materials can be supplied in quantities to suit the customer, on a just in time basis, direct to site. This method helps improve performance for planned maintenance as well as minimising damage. Being local, Robert Price can also offer a rapid response delivery service from our extensive network of branches if required, helping to resolve unexpected issues on site.
Bulk Deliveries to Site When volumes justify, Robert Price can also arrange bulk delivery of materials to a compound on site or to a warehouse.
Collections
Our network of eighteen branches in South Wales ensures that there is always a local branch from which materials can be collected. Our computerised stock managements system ensures that we consistently over achieve against our target of 90% stock availability.
Call Collect
To ensure a fast turnaround, Robert Price can offer a call collect system from all branches. This guarantees that minimal time is spent off site, ensuring maximum productivity by contractors and tradesmen.
|
|
Imprest Van Stocks
Robert Price also provide an imprest van stock facility, ensuring that tradesmen always have the correct materials on their vans, guaranteeing high levels of job completion on first visit, and high levels of tenant satisfaction.
When working on an imprest basis, Robert Price are pleased to accept electronic order data from tradesmen's PDAs or hand held devices.
Electronic Trading
 |
Robert Price currently trade electronically with both customers and suppliers. We are able to provide electronic invoices and receive electronic orders. Robert Price work closely with Xchangewales. |
Suppliers
Robert Price Builders' Merchants are members of the CBA (Combined Buying Association) which is a national buying group comprising the larger independent builders' merchants throughout the UK. As a Group, our buying power rivals the national builders' merchants. We trade with all leading, blue chip buildng materials suppliers, thereby keeping at the forefront of all developments within the construction industry.
Training
Robert Price are pleased to offer training to our customers to keep them informed of;
-
Product Innovations
-
Legislation Changes
-
New Building Processes
This training can be provided at one of our branches or at a customers' premises as preferred.
Customer Service
Robert Price will allocate a dedicated account manager to work closely with the customer, ensuring that the account runs smoothly and is developed to its full potential.
The Robert Price Public Sector Coordinator works with all our major social housing customers. This enables him to share best practice, predict trends and spot opportunities for improvement.
We are proud of our ability to provide detailed management information to our partners. By analysing this data together, we believe that we can identify any areas for improvement, and act accordingly. We strongly advocate the use of KPIs to monitor progress and would propose to hold regular review meetings.
Specialist Services
Robert Price have three specialist branches for the following product areas;
-
Insulation
-
Roofing
-
Timber
As dedicated branches, they are able to stock specialist materials and provide highly technical product information and advice. Services offered include material take offs from plans, SAP calculations and bespoke timber milling services.
Sustainability
Robert Price Builders' Merchants is a welsh SME. 167 years old, we are a family owned, independent company, proud of our Welsh heritage. We currently employ approximately 220 staff. We source many of our materials locally and the majority of our customers are also local. As such we are proud to bring economic stability to a great number of families and businesses in South Wales.
Robert Price is committed to supporting the communities in which we operate and we undertake our corporate social responsibility with pride. We have an established reputation for supporting local charities, community projects and sports clubs.
Environmental
Robert Price are committed to minimising our impact on the environment, both locally and further afield. We operate a number of recycling initiatives in house, and (working with our suppliers) we can help our customers with recycling schemes for most building waste including gypsum waste, timber waste, aggregate waste, and kitchens.
All our branches are chain of custody certified, being able to offer FSC and PEFC accredited timber products when requested. We are members of the Stonemarket Ethical Partnership Scheme, ensuring that all natural stone supplied by us has been sourced without use of child labour. We adhere fully to WEEE legislation.
