Overview

Robert Price are recruiting a trainee in the combined customer accounts and purchase ledger team at head office branch in Abergavenny. The team provides a key role in our business administration, helping our customer billing and supplier payments run efficiently.

Who are Robert Price?
Robert Price Builders’ Merchants Ltd is a family run independent business, with head office in Abergavenny. Founded in 1847, we are a substantial local employer, with the developments and progressions of a modern large enterprise and the grounding and values of a traditional family run business. We are the largest independent builders’ merchant in South East Wales.

What is a builders’ merchant?
A builders’ merchant is a company which supplies materials to the construction sector.
Up to 85% of the built environment you see around you is supplied by Britain’s builders’ merchants. Merchants and the supply chain are crucial to the construction industry which contributes over £40 billion to the UK economy each year. A career in this essential commercial sector can be challenging, varied and rewarding.

Key responsibilities

• Answering customer account enquiries about invoices, payments and credit notes, via telephone, email and in-person.
• Arranging and processing customer account billing & eBilling.
• Providing copy invoices and statements.
• Processing and allocating account payments.
• Payment reconciliation and sales ledger data entry including cash/bank reconciliation.
• Helping to monitor and manage customer account credit limits.
• Dealing with supplier queries regarding invoices, payments and credit notes.
• Supplier invoice matching and purchase ledger data entry.
• Maintenance and improvement of the account holder database.
• Processing and administering new account applications.
• Data entry and reporting.
• Updating, maintaining and filing accounts documentation (electronic and hardcopy).
• Processing department post.

Benefits

Include NEST pension scheme membership, 30 days holiday including bank holidays and annual discretionary bonus.

Essential skills & experience

• Excellent numeracy skills with confidence when dealing with numbers, data sets and numerical problems.
• Excellent IT skills, especially proficiency with formulae in Microsoft Excel.
• Excellent verbal and written communication skills, for effective communication with customers, colleagues in the team and other colleagues within the business.
• The ability to grasp new systems quickly and follow the training given in company procedures and instructions accurately, thoroughly and methodically.

Personal Attributes:

• A confident, enthusiastic, proactive and friendly personality.
• A commitment to consistently delivering first-class customer service.
• Attention to detail and a desire for accuracy.
• Ability to use initiative and work independently as well as in a team.
• Organised, and reliable, with the confidence to take ownership of tasks.
• The ability to multitask, to prioritise tasks wisely and complete them on time.
• A high degree of integrity and trustworthiness.
• Adaptable and forward-thinking with a positive approach to learning new systems.

Desirable skills & experience

A degree in Maths or Finance.